Bookings and Payments A 25% deposit is required to make a reservation – you can pay by debit/credit card, electronic transfer, cash or by cheque, which ever is easier for you. The balance is payable 8 weeks before your holiday and we will be in touch around that time if we haven’t already heard from you.
Arrival and Departure Times Unless other wise arranged check in time is any time 4pm onwards on the day of arrival and check out time is 11am on the day of departure. If you have any specific requirements regarding arrival and departure times please get in touch as we value your custom and wish for you to have an easy time staying with us.
Cancellations and Refunds We will always do our best to re-let your holiday and if we can we will refund the cost of your holiday in full. However if the notice given is too short or we are unable to rebook your dates we will try to offer you alternative dates, which are available, instead.
Logs and Campfire wood We provide logs and wood for normal usage for the camp fire(s). We also sell additional bags of logs for anyone who wishes to have a lot of campfires!
General Safety/Responsibility for Children Upon arrival we will sit down with you and show you round the site and show you things like how to start a campfire; run through a few health and safety formalities and give you some ideas of what to do and what is going on in the local area during your stay. Obviously parents/carers are expected to take full responsibility for their children and any dependants.
Noise and Consideration Towards other Guests Guests and visitors agree to be considerate and to take good care of the tents and facilities during their stay. Guests and visitors agree not to act in any way which would cause disturbance to others in the nearby area. Any music must be kept to a volume that does not cause any nuisance or disturbance to anyone else.
Dogs and Pets Many of our locations are pet and dog friendly. Please contact us to discuss your chosen location, guide dogs are always welcome.